With the rise of next-generation dashboards and connectivity solutions, commercial risk management is experiencing a paradigm shift: more intuitive, more responsive and more collaborative. From reporting to governance, discover how to harness the power of dashboards to steer your business with agility, performance and anticipation.
When data finally becomes intelligible
For many years, credit management teams within companies were forced to deal with data fragmented across many different information systems (teams, entities, subsidiaries), time-consuming manual reporting and partial views of their risk exposure. For financial directors and credit managers, this fragmentation of information not only resulted in a huge waste of time, but above all posed a real risk of strategic and commercial decisions being based on an incomplete perception of the reality on the ground.
Nowadays, any organisation seeking to optimise its risk management needs to rely on consolidated data. Smart dashboards, such as the Coface Dashboard, provide a precise solution to this problem and are a game changer, offering in particular:
- a 360° view of the guarantee portfolio, with all your contracts consolidated in a single interface
- a single comprehensive view, updated daily and unaffected by the exchange rate fluctuations
- intuitive data exploration: with just a few clicks, you can switch from a consolidated view to a granular analysis.
This allows finance departments to monitor their exposure around the world in real time, identify areas of risk concentration, explore data by buyer, group or country, and access historical data covering several years (credit decisions, turnover, premiums, claims). This continuity between analysis and action avoids the friction that traditionally slowed down credit risk management processes. Consolidated data becomes clear, directly usable and easily actionable information that accelerates decision-making at all levels of the organisation.
Coface Dashboard offers us a comprehensive view of claims and their evolution over ten years, including indemnifications and recoveries. We can easily switch from viewing them by calendar year to analysing them by insurance exercices, and then export the data very quickly.
— Virginia, Credit Manager, France.
Connectivity and customisation: instant access for improved performance
For credit managers and finance directors, connectivity generates significant operational efficiency. From the Coface Dashboard, one click is all it takes to access the daily management interface, Cofanet, and take action on a guarantee, submit a request, or check a claim file, seamlessly. Users are finally able to identify emerging trends and fine-tune their strategy well before problems occur.
Customisation is another major performance lever. From the smart dashboard, users can create their own contract groups and apply advanced filters with multiple criteria. This flexibility allows each profile – from the operational credit manager to the financial director – to immediately access relevant information for their area of responsibility and adapt the analysis to each business need. Data exports from tables and graphs also facilitate communication with other stakeholders and the integration of complementary analyses.
This overview, combined with daily updates, creates a perfect balance between strategic vision and operational responsiveness. Teams can instantly navigate from a consolidated view to in-depth analysis to:
- anticipate upcoming indemnification amounts or losses,
- spot unused guarantees,
- compare premiums and claims indemnification to target the least profitable contracts.
Towards a shared risk culture
Beyond the technological tool and immediate operational benefits, advanced management solutions mark a real paradigm shift: they foster better governance across the entire company, while playing a strategic role in transforming the credit risk culture.
From silos to collaboration, the dashboard now becomes the joint language for the various entities and stakeholders within a company: the credit manager, the finance director, the executive committee and even the sales teams. Analyses can be easily shared with management, teams are focused on the same indicators, and the time spent reprocessing data is significantly reduced.
This ease of access, combined with the power of the solution, helps to strengthen the consistency of decisions and align all stakeholders around a shared vision of risk. Senior management can now monitor the key performance indicators of their credit insurance programme in real time, instantly understand areas of exposure and challenge operational teams on an objective basis. This increased transparency also strengthens cross-functional collaboration. Sales teams, often perceived as disconnected from the realities of credit risk, can now clearly see the impact of their commercial decisions on the company's overall exposure. This awareness facilitates trade-offs between growth objectives and risk mitigation, reducing the usual tensions between sales and credit risk functions.
People from our headquarters are using Coface Dashboard. This tool gives them a global view of all buyers and their guarantee levels, linked to the CofaNet customer platform. They can react more effectively to any deterioration in the risk profile of certain buyers and take appropriate measures, such as adjusting internal credit limits or revising payment terms with customers.
- Paul, Credit Risk Director, United Kingdom
Discover Coface Dashboard, your springboard to smarter credit risk management
Co-designed with our clients and brokers, Coface Dashboard offers you a premium user experience to turn your consolidated data into actionable insights. Benefit from a 360° view of your portfolio, updated daily, and access years of history and trends to anticipate rather than react.
➜ Contact our experts near you now for a tailored demo
